# Windows 11 Compatibility Issue?

**URL:** <https://forum.backyardbrains.com/t/windows-11-compatibility-issue/92>\
**Category:** Software\
**Created:** [July 11, 2025, 7:44pm UTC](https://forum.backyardbrains.com/t/windows-11-compatibility-issue/92 "2025-07-11T19:44:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tybailey](https://forum.backyardbrains.com/user_avatar/forum.backyardbrains.com/tybailey/32/71_2.png) [@tybailey](https://forum.backyardbrains.com/u/tybailey)\
**Post date:** [July 11, 2025, 7:44pm UTC](https://forum.backyardbrains.com/t/windows-11-compatibility-issue/92/1 "2025-07-11T19:44:08Z")

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Has anyone here used Spike Recorder on Windows 11? Is it designed to work with Windows 11 OS?

I’ve been able to download and open Spike Recorder on a desktop that runs Windows 10, and on my Android smartphone and iPad. While I can download and install Spike Recorder on my work and personal laptop, which are running Windows 11, the program will not open. I did some digging and the Spike Recorder program will **try** to open, but when I monitor task manager and/or resource manager it looks like it is automatically suspended and terminated.

I was wondering if anyone has encountered this issue and has any fixes?

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**Author:** ![marija](https://forum.backyardbrains.com/user_avatar/forum.backyardbrains.com/marija/32/57_2.png) [@marija](https://forum.backyardbrains.com/u/marija)\
**Post date:** [July 13, 2025, 9:02am UTC](https://forum.backyardbrains.com/t/windows-11-compatibility-issue/92/2 "2025-07-13T09:02:05Z")

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Hi and thanks for your message.

This issue with Windows 11 compatibility had occurred in the past, but it was resolved through a software fix some time ago and hasn’t been reported again until now.

I’ve reached out to a colleague and we’re currently looking into it to identify what might be going on. I’ll get back to you with an update and a solution as soon as possible.

Thanks for your patience and understanding!

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**Author:** ![marija](https://forum.backyardbrains.com/user_avatar/forum.backyardbrains.com/marija/32/57_2.png) [@marija](https://forum.backyardbrains.com/u/marija)\
**Post date:** [July 15, 2025, 12:41am UTC](https://forum.backyardbrains.com/t/windows-11-compatibility-issue/92/3 "2025-07-15T00:41:54Z")

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Hi again,

Thanks for your patience! To get to the bottom of this **_Spike Recorder_** crash under **Windows 11** , we’ll need a few different logs. If the app quits immediately, some logs may be sparse, but please follow these steps and then send everything at the end.

* * *

## 1. Identify your Windows 11 version

1. Press **Win + R** , type `winver` and hit **Enter**.
2. In the **About Windows** window, note both the **Version** and **OS Build**.

## 2. Export the SpikeRecorder log

1. Right‑click the SpikeRecorder icon and choose **Run as administrator**.
2. If it launches, send us a Spike Recorder log.

## 3. Pull crash events from Event Viewer

1. Click **Start** , search for **Event Viewer** , and open it.
2. In the left pane, expand **Windows Logs** → **Application**.
3. In the right pane, click **Find…** , enter `SpikeRecorder` and press **Enter**.
4. Select the crash event and switch to the **Details** tab.
5. Select all text with **Ctrl + A** , then **Ctrl + C** to copy it.

 ![](https://forum.backyardbrains.com/uploads/default/original/1X/e52191fa279946532b45804515c8434ebeb23f37.png)

## 4. Fallback: Reliability Monitor

If Event Viewer doesn’t show anything:

1. Click **Start** , search for **View reliability history** , and open it.
2. Click the date when SpikeRecorder failed.
3. Double‑click the **SpikeRecorder – Critical** event.
4. Click **Copy to clipboard** at the bottom.

 ![](https://forum.backyardbrains.com/uploads/default/original/1X/f1c307ef99e2a18b3ee218b6fe10bd96d65914f2.png)  
 ![](https://forum.backyardbrains.com/uploads/default/original/1X/a6661c48b6a45f376e6cfac286c5fbefbbe714ee.png)

* * *

Once you’ve collected everything above, please either:

- Reply here and attach the files/text,
- Or email everything to **[hello@backyardbrains.com](mailto:hello@backyardbrains.com)**

Looking forward to your logs so we can get this resolved!