Hi there!
The first thing that I would do is to open Device Manager and check if I can see the device in COM ports:
If system can not see the device the SpikeRecorder will not see it.
You can plug in and unplug device to see what COM port will appear/dissapear.
If nothing appears in COM port then it probably appears in Universal Serial Bus controllers or other USB categories in list.
If nothing appears in COM ports or the device has yellow exclamation mark on it then we probably have problem with drivers.
Heart & Brain should have same USB interface chip as Arduino Leonardo. And Vendor ID (VID) should be (VID_2341) as in image below:
In that case you need to install Arduino drivers. The correct, latest drivers for Win 11 can be installed by installing Arduino IDE.
If it does not fix the problem automatically please:
- Right-click the Windows Start button and open Device Manager.
- Look under Ports (COM & LPT) or Other devices for an “Arduino Leonardo” or “Unknown Device”.
- Right-click the device and select Update driver.
- Choose Browse my computer for drivers.
- Navigate to the drivers folder inside your Arduino IDE installation directory (e.g., C:\Program Files\Arduino IDE\drivers) and let Windows finish the installation
If the device uses FTDI driver (Vendor ID will be different: 0403 hexadecimal or 1027 decimal in Device Manager) then you can install ARM Windows VCP drivers from official website: https://ftdichip.com/drivers/vcp-drivers/
Hope this will help you out.
Best regards,
M